Privacy

Policy

In accordance with the provisions of the Federal Law for the Protection of Personal Data in Possession of Individuals, Isimart Customer Products S.A. de C.V. offers you the following privacy notice.

Isimart Customer Products S.A. de C.V. is responsible for the use and protection of your personal data, in this sense and in compliance with the legal obligations established in the Federal Law for the Protection of Personal Data in Possession of Individuals, through this instrument we inform the owners of the data, the information that is collected from them and the purposes that will be given to such information.

In addition to the above, we inform you that Isimart Customer Products S.A. de C.V., has its address located at: Av. Paseo de la Reforma 34, Desp. 305, Col. Juárez, Cuauhtémoc. Mexico City, C.P. 06600.

The personal data that we collect will be used for the following purposes, which are necessary to realize our relationship with you, as well as to meet the services and / or orders you request: To provide our service in a timely manner, make our deliveries in a timely manner, send promotions, discounts and new product information.

To carry out the purposes described in this privacy notice, we will use the following personal data: Name, telephone, email, address.

On the other hand, we inform that your personal data will not be shared with any authority, company, organization or person different from us and will be used exclusively for the indicated purposes.

You have at all times the right to know what personal information we have about you, what we use it for and the conditions of the use we make of it (Access). Likewise, it is your right to request the correction of your personal information in case it is outdated, inaccurate or incomplete (Rectification); likewise, you have the right to have your information removed from our records or databases when you consider that it is not being used properly (Cancellation); as well as to oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.

To exercise any of the ARCO rights, the respective request must be submitted through the following e-mail address: [email protected]

The above will also serve to know the procedure and requirements for the exercise of ARCO rights, however, the request for the exercise of these rights must contain the following information: Full name, telephone, email.

The response to the request will be given within the following period: Maximum 20 business days, and will be communicated through the email indicated in the request.

The contact details of the person or department of personal data, which is in charge of processing requests for ARCO rights, are as follows:

  1. Name of Person Responsible: Customer Service
  2. Address: Av. Paseo de la Reforma 34, Desp. 305, Col. Juárez, Cuauhtémoc. Mexico CityC.P. 06600
  3. Telephone: (0155) 508722
  4. E-mail: [email protected]
  5. Other means of contact: Through the website http://isimart.com/

It is worth mentioning that at any time you can revoke your consent for the use of your personal data. Likewise, you may revoke the consent that, if applicable, you have given us for the processing of your personal data.

Also, you should consider that for certain purposes the revocation of your consent will mean that we can no longer provide the service you requested, or the conclusion of your relationship with us.

To revoke the consent you grant in this act or to limit its disclosure, you must submit the respective request through the following email address: [email protected]

Similarly, you may request information to know the procedure and requirements for the revocation of consent, as well as limit the use and disclosure of your personal information, however these requests must contain the following information: Full name, telephone and email.

The response to the request for revocation or limitation of disclosure of your data will be given no later than the following maximum period of 20 working days and will be communicated through the email provided in the form.

Whether changes in our business model, or other causes, we are committed to keep you informed about the changes that this privacy notice may suffer, however you can request information on whether it has undergone any change through our website: http://isimart.com/aviso-de-privacidad 

Last update 01/03/2022